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Help and contact

The usual questions, and how to reach Pam.

How do I order?

Pick your meals from this week's menu, review your order, pay by Zelle or Venmo and tell us the name or username you paid from. Pam confirms the payment and your meals arrive on delivery day.

Can I change or cancel an order?

Once it's sent, write to Pam: in the app under My account → Suggestions and custom requests, or on WhatsApp.

How do I set my allergies?

In the app, My account → My profile. Meals that contain them are flagged on the menu.

How do I delete my account?

In the app, My account → Delete my account. We tell you what gets deleted before doing it.

Contact

In the app: My account → Suggestions and custom requests. Pam reads everything and replies there.

Updated October 2, 2026

Preppd

Preppd Club · Houston, Texas

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